Facilities and Security

Data11 offers guaranteed power with back up UPS, climate control, sophisticated security measures and independent choice of connectivity providers. This ensures that we are able to deliver first class colocation services to our clients 24 hours a day, 365 days a year.

  • Tier 3 datacenter design
  • 500 sqm datacenter area on raised floor
  • independent power supply
  • redundant UPS
  • backup diesel generator
  • redundant air-conditioning
  • cold aisle containment
  • Very Early Smoke Detection Apparatus (VESDA)
  • inergen gaz fire extinguishers
  • 24/7 badge and PIN access
  • individually secured racks
  • CCTV with 24 hour video recording covering all key areas
  • Power availability 99.999%
  • Themperature availability 99.99%
  • Certification according to ISO/IEC 27001


In designing our data centre, power considerations are always paramount. We’re protected against cable damage from road works and the like. We have a n+1 UPS Systems and diesel generators within onsite energy centres. Each rack is connected to 2 independent power supplies.

If the power goes down totally, our UPS systems take over, providing uninterrupted power whilst our generators kick in. Once activated, the generators have a weeks’ worth of fuel on-site, giving you ample options for backups and peace of mind that continuous power can be provided and the generators refuelled.

Data11 supply optimal air conditioning to the data centre using intelligent, localised cooling methodologies. Cold aisle containment provides targeted cooling. Servers are assured a consistent inlet temperature; air conditioners can achieve greater capacities; the chiller plant can become more efficient by supplying and receiving elevated water temperatures.

If the temperature is lower than 17°C cooling is achieved with outdoor air only (free cooling) where the only energy consumption is from the use of re-circulating pumps and cooling tower fans.

The measures enabled us to achieve an outstanding value for the power use efficiency (PUE) of 1.4. The saved energy helps your budget and our environment.

Fire security
For businesses that are reliant on massive amounts of electronics, fire prevention is top of the safety agenda. At data11 we’ve spent a lot on creating the safest, most fire-resistant environment possible.

Data11 utilise Very Early Smoke Detection Apparatus (VESDA) equipment. VESDA systems constantly analyse air composition by passing particles in front of a laser, and triggering warning systems if particles of combustion are found. VESDA systems are renowned in the fire prevention industry for the rarity of associated false alarms.

Smoke detectors are positioned throughout the data centre and in floor and roof spaces. Inergen gas is used to suppress any potential fires before they take hold. This gas is harmless to your systems.

All fires are extinguished within 10 seconds, minimising toxins and the presence of soot.

The BSE Software GmbH has obtained the ISO 27001 certification for its datacenter data11. This most widely-accepted standard comprehensively defines the requirements for establishing, implementing and documenting an effective information Security Management System. The certification demonstrates to customers our commitment to providing a secure infrastructure for their business-critical systems, applications and data.

Data11 is accessible 24 hours a day, 365 days a year. The entrance is equipped with an electronic access system. Each door is individually managed and monitored. Each person has only access to the specific area this person works in. The racks are all individually equipped with a mechanical Keso2000 locker facility.

Power Supply